General information
Data controller
M&D International, S.L. (owner of the PICORIA® brand)
- Address
- Paseo Andalucía nº 46, Arbuniel, 23193, Spain
- NIF
- B23979719
- Intra-EU VAT
- ESB23979719
- Legal representative
- Marco Martos Encinas & Anthony Decourbe
- Phone
- +33 07 83 08 98 42
Data protection officer
For any question regarding the protection of your personal data, you can contact us at:
Data collected
2.1 Data collected directly
When you use our website or our services, we may collect:
Contact information
- First and last name
- Email address
- Phone number
- Postal address
Order information
- Purchase history
- Product preferences
- Delivery and billing addresses
Browsing information
- IP address
- Browser type
- Pages visited
- Visit duration
- Approximate geolocation data
2.2 Cookies and similar technologies
Our website uses no advertising or tracking cookies for marketing purposes. Audience measurement is provided by a cookieless solution (Vercel Web Analytics). Only a cookie strictly necessary for the operation of the client area (session and authentication) may be set; being exempt from consent, it requires no banner. See the "Cookies" section below.
Purpose of processing
We use your personal data to:
3.1 Performance of contracts
- Processing and tracking your orders
- Delivery of our products
- Invoicing and accounting
- Customer service and support
3.2 Legitimate interests
- Improving our products and services
- Statistical analysis and market research
- Security of our website
- Fraud prevention
3.3 Legal obligations
- Compliance with accounting and tax obligations
- Retention of data for the competent authorities
Legal basis for processing
Recipients of the data
5.1 Internal recipients
Your data is accessible to our teams in charge of:
- Sales
- Customer service
- Logistics and delivery
- Accounting
5.2 External providers
We may share your data with:
- Carriers: for the delivery of your orders
- IT providers: for hosting and site maintenance
5.3 Transfers outside the EU
Some of our providers may be located outside the European Union. In that case, we ensure that appropriate safeguards are in place.
Retention period
Your rights
In accordance with the GDPR, you have the following rights:
- Right of access
- You can request access to the personal data we hold about you.
- Right to rectification
- You can request the correction of inaccurate or incomplete data.
- Right to erasure
- You can request the deletion of your data under certain conditions.
- Right to restriction
- You can request the restriction of the processing of your data.
- Right to portability
- You can request the transfer of your data in a structured format.
- Right to object
- You can object to the processing of your data for direct marketing purposes.
- Right to withdraw consent
- You can withdraw your consent at any time.
How to exercise your rights
To exercise your rights, contact us:
- Postal mail
- M&D International, Paseo Andalucía nº 46, Arbuniel, 23193, Spain
We will respond to your request within a maximum of one month.
Data security
We implement appropriate technical and organisational measures to protect your personal data:
- Encryption of sensitive data
- Restricted access to data
- Staff training
- Regular security audits
- Secure backups
Cookies
9.1 Strictly necessary cookies
A session cookie is set when you log in to the client area, to ensure your authentication and the security of your session. This cookie is essential to the requested service and is exempt from consent.
9.2 Cookieless audience measurement
Site traffic is measured via Vercel Web Analytics, a cookieless solution that collects no identifying personal data and does not track you across sites.
Managing cookies
As the website sets no cookie subject to consent, no cookie management banner is required. You can nevertheless block or delete cookies at any time via your browser settings.
Changes
This privacy policy may be updated. Significant changes will be notified to you by email or via a notice on our website.