Privacy Policy

1.General informations

Date controller

Martos & Decourbe International, S.L.

(owner of the PICORIA® brand)

Address: Paseo Andalucía nº 46, Arbuniel, 23120 Cambil, Spain

NIF : B23979710

Legal representatives: Marco Martos Encinas & Anthony Decourbe

Email: contact@domainepicoria.com

Phone  : +33 07 83 08 98 42

Data Protection Officer

For any questions regarding the protection of your personal data, you can contact us at the address: privacy@domainepicoria.com 

2.Collected Data

2.1 Data collected directly

Data collected directly

Contact information:

• First and last name
• Email address
• Phone number
• Postal address

Order information:

• Purchase history
• Product preferences
• Shipping and billing addresses

Browsing information:

• IP address
• Browser type
• Visited pages
• Visit duration
• Approximate geolocation data

2.2 Cookies and similar technologies

Our site uses cookies to enhance your experience. Please refer to our cookie policy for more information.

3.Purpose of processing

We use your personal data for:

3.1 Execution of contracts

• Processing and tracking of your orders
• Delivery of our products
• Billing and accounting
• Customer service and support

3.2 Legitimate interests

• Improvement of our products and services
• Statistical analysis and market research
• Security of our website
• Fraud prevention

3.3 Consent

• Newsletter and marketing communications
• Personalization of your experience
• Non-essential cookies

3.4 Legal obligations

• Compliance with accounting and tax obligations
• Data retention for competent authorities

4.Legal basis for processing

Purpose	Legal basis
Order management	Execution of the contract
Newsletter	Consent
Service improvement	Legitimate interest
Occounting obligation	Legal obligation

5.Data recipients

 5.1 Internal recipients

Your data is accessible to our teams in charge of:

• Sales departement
• Customers service
• Logistics and delivery
• Accounting

5.2 External service provider

We may share your data with:

• Shipping carriers: for the delivery of your orders
• Payment processors: for secure transaction processing
• IT service providers: for website hosting and maintenance
• Marketing service providers: for sending newsletters (with your consent)

5.3 Non-EU transfers

Some of our service providers may be located outside the European Union. In such cases, we ensure that appropriate safeguards are in place..

6.Data Retention Period

Type of data	Retention Period
Customer account data	3 years after the last order
Order data	10 years (accounting obligations)
Browsing data	13 month maximum
Newsletter	Jusqu'à désabonnement
Marketing data	3 years after the last interaction

7.Your Rights

In accordance with the GDPR, you have the following rights:

7.1 Right of access

You may request access to the personal data we hold about you.

7.2 Right to rectification

You may request the correction of inaccurate or incomplete data.

7.3 Right to erasure

You may request deletion of your data under certain conditions.

7.4 Right to restriction of processing

You may request restriction of the processing of your data.

7.5 Right to data portability

You may request the transfer of your data in a structured format.

7.6 Right to object

You may object to the processing of your data for direct marketing purposes.

7.7 Right to withdraw consent

You may withdraw your consent at any time.

How to Exercise Your Rights

To exercise your rights, please contact us:

• Email: privacy@domainepicoria.com
• By mail: M.A.D. International - Domaine PICORIA, Paseo Andalucía nº 46, Arbuniel, 23120 Cambil, Espagne

We will respond to your request within one month.

8.Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of sensitive data
• Restricted access to data
• Staff training
• Regular security audits
• Secure backup

9.Essential cookies

9.1 Essential cookies

Necessary for the website to function (cart, session, security).

9.2 Analytics cookies

To analyze website usage and improve our services.

9.3 Marketing cookies

To personalize advertisements (with your consent).

Cookie Management

You can manage your cookie preferences through our consent banner or your browser settings.

10.Modifications

This privacy policy may be updated. Significant changes will be notified to you by email or through a notice on our website.

11.Contact and Complaints

Contact

For any questions about this policy:

• Email: privacy@domainepicoria.com
• Phone : +33 7 83 08 98 42

Complaints

You can file a complaint with:

• France : CNIL (www.cnil.fr)
• Spain : AEPD (www.aepd.es)

M.A.D. International - Domaine PICORIA - Excellence in organic olive oil for 5 generations